Shipping Policy
ASAM-JSHOP is committed to getting your orders to you quickly and safely. Here's what you need to know:
Shipping Options
- Standard Shipping: 5-7 business days | $3.00
- Express Shipping: 2-3 business days | $15.00
Shipping Times
Shipping times are calculated from the date your order is processed (not including weekends and holidays). Most orders are processed within 1-2 business days. You will receive a tracking number via email once your order ships.
International Shipping
We ship to customers worldwide. International shipping rates and delivery times vary by destination. Customs duties and taxes may apply and are the responsibility of the customer.
Order Tracking
All orders include a tracking number, allowing you to monitor your package in real-time. Check your email for tracking information once your order ships.
Lost or Damaged Orders
If your order arrives damaged or is lost in transit, please contact us immediately at [email protected] with photographic evidence. We'll work quickly to resolve the issue.